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Local Reviews
for Dallas, TX
Reviews powered by Nearby Nowgreat service by a great guy
Susanperrenaot - Dallas, TX
professional and courteous
lconno - Dallas, TX
AC Wizard has been servicing my system for awhile now and I am always pleased with the promptness, professionalism and knowledge of their techs. They do what needs to be done without any hard sales on things I don't need. They keep my system up and running all year long!
Terrific service and communication!!
Scott - Dallas, TX
Service completed in very prompt fashion and all issues were properly addressed. Greatly appreciate the professionalism and communication from the technician - will definitely call again!
Great maintenance
John - Dallas, TX
The technician that came out was professional, courteous and knowledgeable. He got the work done without noise or bringing outside dirt into the house. Really enjoyed the experience!
Good service for AC maintenance
Jackson - Dallas, TX
Chad was courteous, professional and informative. He even made a suggestion that will help me save energy and money! I have used AC Wizard for a few years and my experience has been good with the company. I plan to continue using them.
Great Customer Service!
Lawrence - Dallas, TX
I was extremely happy with the service today. Rigo was on time, very professional and identified the problem within minutes and fixed within the hour. He followed up for me to check everything afterwards to make sure that I was happy with the service. All around excellent experience!
Great Service
Donnie - Dallas, TX
Rigo was very professional and nice.
Heating issue
Furlow - Dallas, TX
excellent service...Rigo was on time and did a great job !
great service
Khoa - Dallas, TX
I got AC Wizzard to come by and take a look at my broken ductwork. Though I didn't get anything done, I find the service to be very professional.
Great Service
Jalyn - Dallas, TX
AC Wizard, Four Star Service!
Vance - Dallas, TX
The company was quick to respond to our request for service, the two service techs were knowledgeable and provided great service.
Rigo was very professional and did a great job of explaining the heat pump system.
Larry - Dallas, TX
Great Service
David Harmon - Dallas, TX
Was out the same day of service request. Was quick & efficient with the repair.
Excellent service: Rigott knows his stuff!
Jean - Dallas, TX
Heater was making horrible noise, it was obviously not fixed correctly by another company. Rigott was in and out in no time. Now my heater works great again, and I don't need the space heaters anymore.
Scheduled and arrived very quickly
William - Dallas, TX
Great service!
Pettit - Dallas, TX
Very professional and kind.
Great service
Laura - Dallas, TX
Easy to schedule; once problem was discovered, technician returned same day with necessary part, which was great since it was the heater that was broken and it got very cold last night.
Friendly, prompt service
Brett - Dallas, TX
Friendly, professional, and prompt service.
Same Day Appointment! WOW!
David - Dallas, TX
So far so good - need to see how the Heater works tonight though. But amazed at how fast they were able to come out to service the system.
Great Service
Kellie - Dallas, TX
Rigo was very knowledgeable about our heating system. The company was easy to work with and they came out quickly after our call.
More Client Testimonials
Debbie T. in Plano says,
“I can’t tell you what a happy customer you have in me! I am so grateful in hindsight that I chose this spring to replace my AC. My first bill came July 7th and with the daily temperature 10 degrees hotter than last year, my usage was still down 33%. My next bill should be here any day and while I am sure it will be shocking given the weather, it will still be significantly lower than last year. Now if I’d only known to cash out my portfolio and buy gold a year ago, I’d be good to go!”
“I wanted to thank you for the beautiful floral delivery that I received yesterday. I must tell you that the florist left my delivery at my neighbors, since I was at my bast office yesterday, when it arrived. The florist contacted me by email and by phone to insure that I had received my floral delivery and that it was in good condition. I work in the healthcare industry and customer service is the main focus of my day. I’m seldom on the receiving end of good customer service. I am required to give good customer service every day. Anyone that is in any capacity of customer service knows that this is very difficult sometimes to do, and it’s sometimes even harder to take the time to go that extra mile for your customer. I must commend you and your staff for going that extra mile. I have never been so impressed with a level of customer service that you and your staff have shown. Bravo! This gives me the encouragement to continue to also try to give the best customer service I can, as I know that whomever is at the receiving end is appreciating my efforts. May your business flourish beyond any measure of your dreams! You made me smile!
With kindest regards/Saludos cordiales,”
Olivia G. Garland, Tx
Carol J. in Dallas says,
“…I am truly impressed with the SERVICE I received from your company…I am so elated that from the Reception/Dispatcher/Wonder girl! (Jennifer) answered the phone, How may I make you smile?.. All I can say OMG moment, you see customer service is long gone. Whatever happens Jennifer is a keeper, she followed up when she said she would, she called back after hours..let me say, whatever you have to do, keep Jennifer on the phones, I am in the business as well and first impressions are so important..The service technician, Mr. V. Soto, was superb, he had us up and running in no time.”
Bob E. in Sunnyvale says,
“Quick and courteous, AC Wizard went above and beyond all expectations.”
Phil B. in Allen says,
“AC Wizard provides prompt and courteous service. In the middle of summer my air conditioner went out, Empire had it up and running again in no time! Jimmy won’t sell you something he knows you don’t need.”
David D. from Garland says
“Your technicians are knowledgeable and professional. After they installed my new system I was able to tell a drastic improvement almost immediately. I was even more pleased when my next electric bill came!”
Arun M. in Dallas says,
“Their install crew was outstanding, I wish all service people were this great!”
Dave B. from Sacshe says,
“Stephen and Jimmy were thorough and complete, they took extra care to make sure that everything was working properly and even wore covers over their shoes to make sure that they didn’t track in dirt from outside, I will call AC Wizard the next time I need service.”
Brandon C. from Frisco says,
“Dean was a real class act, really phenomenal. He took the time to explain what was going on and what needed to be done to fix it. I really appreciated how nice he was.”
Jeannie G. in Dallas says,
“Howard impressed me to no end, he was so kind and respectful and very thorough. He has such a terrific manner about him, he is a real asset!”
John B. in Allen says,
“Stephen did his job, was very friendly and nice, he is a great guy to have represent your company…”
Ann W. from Plano says,
“Matt was very diligent in finding the problem with my air conditioner. He is such a nice guy, he went above and beyond my expectations!”
Peggy W. from Plano says,
“Ya’ll did a great job…the gentleman (Stephen) who came to fix my air conditioner was great…very nice, too. Thanks so much.”
Donald H. from Dallas says,
“Venny and Rigo were extremely professional, I have never had anyone that professional or courteous..before, I really appreciate your company…”
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